The Co-operative University of Kenya (CUK) is a Chartered Public University established by the Government of Kenya under the Universities Act 2012 and Chartered on the 7th October, 2016. The University is a leading center for Quality Co-operative Education, Training, Research and Consultancy in Kenya. Our registered offices are located at Karen, Ushirika Road, P. O. Box 24814 – 00502 Karen-Nairobi, Kenya which is the Seat of the university. IODeL, in this service delivery charter, commits to serve its clients in respect to work ethics, professional conduct and upholding human dignity.
| SERVICE | REQUIREMENT
| CHARGES | TIMELINE |
| Registering Admitted students on LMS platform | UNIPLUS list of admitted students | Free | Three (3) days |
| Preparation of Workload | UNIPLUS Units Registration list | Seven (7) days after registration deadline | |
| Preparing Course Area in LMS | Workload/Teaching time table | Free | Three (3) days |
| Updating of course content in LMS by facilitators | Workload/Teaching time table | Free | Seven (7) days |
| Facilitation services | -Facilitators -Learning Materials -Curriculum | As per the approved facilitation claim | At least three (3) zoom lessons within the semester |
| Processing of Examination | -Facilitators -Learning Materials -Curriculum | Free | Within fourteen (14) days |