Department of Mathematical Sciences

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Service delivery charter

School of Computing and Mathematics (Dms)

The Co-operative University of Kenya (CUK) is a Public University established by the Government of Kenya under the Universities Act 2012 and Chartered on the dms, in this service delivery charter, commits to serve its clients in respect to work ethics, professional conduct and upholding human dignity.

SERVICE
REQUIREMENT
CHARGES
TIMELINE
Response to enquiries/suggestions
Clarity of request or wish and full disclosure of what is required.
Free
Verbal enquiries within a day Electronic enquiries within two (2) working days Postal enquiries within seven (7) working days
Developing content and updating the University website
As per the university communication policy
Free
Within 24 hours upon approval
Resolution of Public complaints
Filed complaints (verbal/written)
As per CAJ Guidelines
As per CAJ guidelines
Access to University Information
As per the Access to Information Act, 2016
As per the Access to Information Act, 2016
As per the Access to Information Act, 2016
Admission of students
1.Diploma C-;
2.Degree C+;
Master Degree – Bachelor’s degree at 1st or 2nd Upper Class or other qualification considered equivalent by Senate, and;
3.PhD – and relevant Master’s degree
Application fee:
1.Diploma: Kshs. 500;
2.Bachelors Kshs. 1,500;
3.Masters and PhD Kshs. 2,000
Within 8 weeks after the close of an advert
Registration, Teaching and Examinations
Registration to relevant Programme Class attendance Proof of payment of tuition and other fees
As per the CUK fee payment policy
As per semester schedules
Issuance of Results Slips
On successful completion of a semester
Free
Within 15 minutes following day after the senate board of examiners approval
Issuance of Academic Transcripts
Completion of an academic year
Free
Thirty (30) working days after the end of the academic year and senate board of examiners approval
Issuance of Academic Transcripts
Successful completion of academic programmes
Free
Within Thirty (30) working days after the award
Conferment of Awards
Successful completion of academic programmes
Payment of graduation fee as per the graduation announcement
As approved by University Senate
Recommending students for Scholarship awards & Research Grants
Written request
Free
One (1) week
Recommendation/ Introductory Letters /Confirmation of Units covered
1.Written request
2.Student ID
Free
Two (2) working days
Student Clearance
Duly filled clearance forms (online clearance form)
Free
Within two (2) working days on receipt of the duly filled form
Handling of students disciplinary cases
Appropriately submitted cases
Free
Completed within 30 days
Postgraduate supervision
1. Successful development and presentation and approval of a proposal
2.Timely submission of progress reports, presentation in a conference, the thesis by a student as per set timelines/schedules
Upon payment of the semester as per the fees payment policy
Within two (2) weeks after receiving a project or thesis
Postgraduate thesis examination
1. Final thesis signed by the student and supervisor
2. Appointment of Examiners
Upon payment of the appropriate examination fee
As per the Postgraduate Handbook

The Dean, School of Computing and Mathematics

The Co-operative University of Kenya, Main Campus

P.O Box 24814-00502 Karen- Nairobi

E-MAILS: enquiries@cuk.ac.ke/

deandms@cuk.ac.ke,  dcom@cuk.ac.ke/admissions@cuk.ac.ke

WEBSITE: https://cuk.ac.ke/dms/

MOBILE: +254 724 311 606

Website:https://cuk.ac.ke/

Twitter: @CoopVarsityKE LinkedIn: The Co-operative University of Kenya Facebook: The Co-operative University of Kenya Instagram: Coop_University 

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CONTACT DETAILS

Location:
Karen, Nairobi
P.O Box 24814-00502
Phone number:
0724311606,+254 (0)20 2430127,020 2679456
E-mail:
enquiries@cuk.ac.ke

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