Communication-plan
Department of Accounting and Finance – Communication Plan
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What
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When
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Whom
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How
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Who
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Documents
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|---|---|---|---|---|---|---|
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Type of communication (internal or external)
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What information is communicated? (e.g. Policy, requirement, procedure, instructions, incident etc.)
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Frequency of the communication (Date, month, Quarterly, Time)
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Who is the intended audience for the communication? (e.g. suppliers, employers, board, clients, legal bodies etc.)
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Method of communication (e.g. verbal, non-verbal & meetings)
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Who is responsible for this communic
ation?
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Records or related documents of this communication (e.g. Meeting minutes, recall notice, company announcements, training material etc.)
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Internal and External
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Response to enquiries / suggestions
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Clarity of request or wish and full disclosure of what is required.
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Free
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i) Verbal enquiries within a day
ii) Electronic enquiries within two (2) days
iii) Postal enquiries within seven (7) days
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Secretary and Administrator
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Copy of letters and any other response document
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Internal
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Developing content and updating the University website
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As per the university communication policy
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Free
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Within 24hrs upon approval
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COD
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Documented records and the Website
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Internal and External
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Developing content and updating the Marketing of the University programmes and events using various mediums
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Approved programmes and admission schedules from the responsible schools
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As per the approved budget
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Within three (3) days of approval
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COD/ Marketing Team
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Brochures/ Website or any other relevant marketing document
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Internal
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Admission of Students
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Diploma C-; Degree C+; Master Degree – Bachelor’s degree at 1st or 2nd Upper Class or other qualification considered equivalent by Senate, and; Ph.D. – relevant Master’s degree.
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Application fee payment receipts/
evidence for: Diploma; Bachelors; Masters & PhD
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Within 8 weeks of close of the advert
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Administrator/ COD
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Minutes and Summary of admitted students
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Internal
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Teaching and examinations
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Registration to relevant Programme. Class attendance. Proof of payment of fees clearance.
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As per the CUK teaching guidelines and examination policy
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As per Semester schedules, Teaching Timetable and workload.
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Examination Coordinator and COD
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Syllabus Coverage, Course Outline, Exam Moderation Tools and documents
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Internal
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Issuance of results slips
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on successful Completion of semester
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free
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Twenty (20) working days after the senate board of examiners approval
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Administrator and Secretary
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Issuance Register
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Internal
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Issuance of Academic Transcripts
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Completion of academic year
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free
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Thirty (30) working days after the end of academic year senate board of examiners approval
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Administrator and Secretary
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Issuance Register
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Internal
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Achievement of Quality Objectives
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Quarterly
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free
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Quarterly
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COD
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Minutes, documents and Reports
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Internal
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Achievement of Performance Contracting targets
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Quarterly
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free
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Quarterly
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COD
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Minutes, documents and Reports
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Social Media
Twitter
Facebook
Twitter
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Facebook
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